Tech Boot
TECH LOUNGE: MECOMS 365 CE-CIS-P&Q
At this booth, discover how MECOMS 365 Customer Engagement and Customer Information System (CIS) work hand-in-hand to deliver a fully integrated front-office and back-office experience.
We’ll demonstrate how utilities can manage the entire customer journey, from first contact to final invoice, with a consistent and streamlined process. Whether you’re serving B2C or B2B markets, this end-to-end solution connects effortlessly with FlowLogic, Meterverse, and Pricing & Quoting, enabling smarter automation, accurate billing, and faster time-to-cash.
See how agents and operations teams benefit from a unified platform that brings together CRM, case handling, contract management, and billing, all within the familiar Microsoft ecosystem. Stop by to witness how MECOMS 365 delivers a truly connected utility experience that boosts efficiency and enhances customer satisfaction across every touchpoint.
Speakers who will be there
Sören Feyens
Sören Feyens is a Solution Manager at Ferranti, where he specializes in delivering advanced MECOMS 365 solutions for the energy & utilities sector.
Filip Golab
Filip Golab is a Solution Manager at Ferranti Computer Systems, based in Skopje, North Macedonia. With a B.Sc. in Computer Science and nearly a decade of experience working with the Microsoft technology stack, he skillfully bridges the gap between business needs and technical solutions, primarily within the energy and utilities sector.
Flor De Cordt
Flor De Cordt is a Solution Consultant at Ferranti Computer Systems. His role in pre-sales focuses on bridging the gap between business needs and MECOMS solutions within the utility sector.