Gaia Gallotti is a Research Director, and Head of IDC Energy Insights in Europe. Gaia leads the IDC Energy Insights: Worldwide Utilities Customer Experience Strategies advisory service, designed to help utilities and energy retailers servicing customers in competitive and regulated markets at the worldwide level (including electricity, gas, and water).
LinkedIn: https://www.linkedin.com/in/gaiagallotti/
Company website: https://www.idc.com/
ABOUT IDC
IDC (International Data Corporation) is a leading global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With a global team of analysts, IDC helps IT professionals, business executives, and investors make data-driven decisions by delivering insightful research and forecasting on emerging trends, technologies, and markets.